Privacy policy

Privacy Policy
Last updated: May 10, 2025

This Privacy Policy describes how aethicz.in (the “Site”, “we”, “us”, or “our”), operated by Aethicz Biolife under the brand name Aethicz Derma, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site, or otherwise communicate with us regarding our services (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services.

By accessing or using any of our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Last updated” date. We recommend reviewing it regularly.

2. What Personal Information We Collect

a. Information You Provide to Us Directly:

  • Contact details: Name, address, phone number, email.

  • Order information: Billing and shipping addresses, email, phone, and payment confirmation.

  • Account information (if applicable): Username and password.

  • Customer support interactions: Information you submit via forms, messages, or email.

  • Feedback: You may leave reviews or feedback on products or services.

b. Information We Automatically Collect:

We collect certain information about how you interact with our Site using cookies and similar technologies. This may include:

  • IP address

  • Browser and device information

  • Access time and referring URLs

  • Interaction behavior (e.g., pages visited, items viewed)

c. Information from Third Parties:

We may receive personal data from:

  • Service providers such as payment processors and website hosting platforms (e.g., Shopify).

  • Analytics and tracking tools.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Order fulfillment and customer service: To process and ship your orders, communicate with you about your purchases, and manage customer inquiries.

  • Site improvement and analytics: To evaluate and improve the user experience and performance of our Site.

  • Security and fraud prevention: To protect the integrity of our systems and your account.

  • Marketing and communications: While we currently do not send marketing emails, we may collect your information (with your consent) to use for promotional activities in the future.

You may opt out of marketing use at any time if/when we implement it.

4. Cookies

We use cookies and similar technologies to:

  • Operate our website effectively

  • Understand user behavior

  • Enhance the functionality of the Site

You can control cookies through your browser settings, but disabling them may affect how the Site functions.

For more about cookies used by Shopify (our store platform), see: https://www.shopify.com/legal/cookies

5. Sharing Your Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping services, hosting partners) for operational purposes

  • Legal authorities when required by law or to protect our rights and users

  • Affiliates and successors in the case of a business transfer

We do not sell or rent your personal data. We do not use or disclose sensitive personal information for profiling or inferring characteristics.

6. User-Generated Content

You may leave reviews or feedback on our products. Any content you post publicly on our Site may be viewable by other users. Please do not post personal or sensitive information in these areas.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those websites. You should review the privacy policies of those sites before providing any personal information.

8. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Data Security and Retention

We take reasonable steps to protect your personal information, but no system is 100% secure. We retain your data as long as necessary to fulfill the purposes outlined in this policy, including legal obligations and resolving disputes.

10. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction or deletion of your data

  • Objection to or restriction of data processing

  • Withdrawal of consent

  • Lodging a complaint with a data protection authority

To exercise any of these rights, contact us at the details below.

11. International Data Transfers

If you are accessing our Site from outside India, please note that your information may be transferred to and processed in India or other jurisdictions.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: aethiczdermaindia@gmail.com
Address: Khasra No, Warehouse - 569/610, Plot No. 3C, 653-54, Hind Nagar, Bargawan, Lucknow, Uttar Pradesh 226012
Website: https://aethicz.in