Shipping policy

Last Updated: May 14, 2025

Delivery Timeframe

All orders placed on aethicz.in will be delivered within a minimum of 1 day and a maximum of 12 days from the date of shipment.
Delivery times may vary based on:

• Delivery location
• Courier partner timelines
• External factors such as weather conditions, public holidays, or regulatory delays

For Replacement Orders:
Replacement products will be delivered within 5–7 business days from the date of confirmation.

Shipment Processing Times

• Orders are processed within 1–2 business days
• Orders placed after 5 PM IST are processed on the next business day
• No processing or dispatching on Sundays or public holidays
• In case of high order volume, processing may take longer. We will notify you of any delays by email or phone

Possible Delays or Failed Deliveries

Orders may be delayed or marked undeliverable due to:

• Incomplete or incorrect shipping address
• Recipient unavailable at time of delivery
• Restricted delivery access (e.g., gated premises)
• Natural events or strikes
• Courier service issues

Tips to Avoid Delivery Delays

• Verify your shipping address and PIN code before placing the order
• Use a valid mobile number for contact
• Ensure someone is available to receive the order

Return to Origin (RTO)

If the delivery fails and the order is returned to us:

• We will contact you to confirm or update the address
• Re-shipment can be arranged (shipping charges may apply)
• If cancelled post-RTO, a refund will be issued (excluding shipping fees)

Shipping Information Visibility

Shipping details are available:

• In the footer of the website
• On product pages
• Via website banners, if applicable

Contact for Shipping-Related Issues

📧 Email: Aethiczdermaindia@gmail.com
📍 Registered Address:
Khasra No, Warehouse - 569/610, Plot No. 3C, 653-54, Hind Nagar, Bargawan, Lucknow, Uttar Pradesh 226012